Refund Policy
Short version: cancel whenever you like, keep what you paid for until it runs out, and if Pro isn't for you, tell us within 14 days of your first payment and we'll refund it.
Cancelling
You can cancel your subscription at any time from Settings → Billing, which opens the Stripe billing portal. No email required, no retention call.
Cancelling stops the next renewal. It does not cut you off immediately — your Pro access continues to the end of the period you've already paid for. After that the account reverts to Free. Nothing is deleted: your trades, notes and tags stay exactly where they are.
14-day money-back guarantee
If Pro isn't what you hoped, email hello@clicktradegrow.com within 14 days of your first subscription payment and we'll refund it in full. You don't have to justify it.
- Applies to your first payment on monthly, annual, and Founding 100 alike.
- It's a first-payment guarantee — one per customer, not per plan change.
- We refund to the original payment method through Stripe. Banks typically take 5–10 business days to show it.
- Your account drops back to Free when the refund is issued.
Renewals
Renewal payments are non-refundable after the 14-day window. Once a monthly or annual term has renewed, that term is paid for; you can cancel to stop the next one, and you keep access until the current period ends.
Stripe emails you a receipt for every payment, and annual plans get a renewal reminder in advance, so a renewal shouldn't catch you out.
Problems we'll always fix
The rules above are the ordinary case. Write to us regardless if you were charged twice, charged after cancelling, or charged for a service that wasn't working — we'll put it right, whatever the calendar says.
Your statutory rights
Nothing here reduces the refund or cancellation rights consumer law gives you where you live. Where those rights go further than this policy, they win.